EDUCATION

•      B.E.in Computer Science & Engg. from Priyadarshini College, Nagpur.
•      Pursuing  PGDBA in HRM from SYMBIOSIS, Pune.

EXPERIENCE

•      Worked at Wipro, Kolkata as a Sr. Associate-BPO Operations from August 2005 to July 2007. Process: DELL Computers, USA
•      Worked at Convergys, Gurgaon as Sr. TSO (Operations) from November 2003 to July 2005. Process: Microsoft-msn, USA.
•     Worked at Nagpur Nexus (A franchise of Customer First Limited, Mumbai) as an Executive – Business Development from January 2003 to October 2003. Profile: Worked as a Coordinator between Marketing, Sourcing and Operations Departments.

ACHIEVEMENTS AND AWARDS WON DURING SERVICE LIFE

•      Won the Driver of Improvement Certificate for contribution toward improving the team’s scorecard that led the team to victory on the production floor for Microsoft for the month of June 2004 from P.com at Convergys India Services, Gurgaon.
•      Successfully completed the certification course for Technical Supportto deliver extraordinary Customer Service conducted by Impact Learning Systems International at Convergys India Services, Gurgaon.